How do I pause member subscriptions? Paid member subscriptions can be paused temporarily, or indefinitely, directly from within your Stripe account connected to your Ghost site.
How do I cancel member subscriptions Member subscriptions can be cancelled immediately from within your Stripe account, or cancelled at the end of the member's billing cycle within Ghost Admin.
How do I send receipts to my paid members? You can enable sending automated receipts to your paid members, by managing your customer email settings in Stripe.
How do I send renewal reminders to my paid members? You can enable sending renewal reminders to your paid members, directly within your Stripe account.
Stripe Tax Integration (Beta) Stripe Tax allows you to automatically calculate and collect tax when your subscribers checkout for paid membership.
What are TK reminders? The TK Reminder feature in Ghost allows you to insert a reminder, to come back to a specific section within your content to continue editing.
Where can I find my RSS feed? Ghost generates RSS feeds automatically, for various areas of your publication.
How do I import my data from Mailchimp? You can easily migrate your subscribers from Mailchimp to Ghost using the Mailchimp migrator tool.
How do I import my data from Medium? You can easily migrate your posts and subscribers from Medium to Ghost using the Medium migrator tool.
Can I run a headless site with Ghost(Pro)? Ghost(Pro) can be used as a Headless CMS with other third-party front-end frameworks, such as NextJS, Gatsby and more.
How do I reset or change my password? Passwords can be changed from within a staff user profile, or reset directly from the Ghost Admin login area.
How do I login to Ghost Admin? Read more on the two different ways you can access the Ghost Admin area of your site.
Can I use more than one domain with my site? Ghost(Pro) sites support using one custom domain, though other domains can be redirected via your domain provider.
Embeddable signup forms Yes! You can create custom embeddable signup forms, that can be used anywhere on the web.
How do I import my data from Substack? You can easily migrate your posts and subscribers from Substack to Ghost using the Substack migrator tool.
Setting up email newsletters To enable newsletters for your publication, navigate to Settings → Email
How do I build a custom homepage? Ghost supports creating a custom homepage, though it requires custom development to achieve.
Can I use Ghost for Ecommerce? You can sell products on your Ghost site, however, Ghost is primarily a platform to create, publish and email content to your audience.
Does Ghost automatically back up my data? Ghost(Pro) is a managed service so you don't need to worry about data backups — but you can export your data anytime!
Can Ghost help me write code and customize my theme? While we aren't able to write code for you, there are other options available for customizing themes.
How do I send a welcome email to new members? Read more on how to create a customized member signup experience.
How do I turn off auto-renew for my Ghost(Pro) subscription? You need to have an active subscription for your site and account to keep your site online.
Can I pause my Ghost(Pro) subscription and publication? An active subscription is required to keep your site online, but you can cancel your account any time.
How do I update an official theme to the latest version? Update any official Ghost theme to the latest version in just a few clicks.
Does Ghost(Pro) support other CDN providers? Using other CDNs on top of Ghost(Pro) infrastructure is not supported.
Does Ghost(Pro) provide SSH/FTP access? Find out how to upload third-party code without needing direct FTP/SSH access.
Do you offer student, open source developer, or non-profit discounts? We offer a 20% discount on all Ghost(Pro) plans if you subscribe annually.
How are members and staff users calculated on Ghost(Pro) plans? Ghost(Pro) plans are determined using two metrics: staff users and members.
Has Ghost got any funding? What's your business model? Our business model is to make a product people love and provide world-class infrastructure and management for it.
Can I use Ghost to sell paid courses? Yes! The Members feature in Ghost allows creators to run a premium subscription business.
Can I see a list of unconfirmed members emails? It's not possible to see a list of unconfirmed member email addresses, as Ghost requires double opt-in.
My member isn't receiving signup emails, what should I do? Read more on steps you can take to support your members who aren't receiving sign up emails.
Why does my email go to the promotions tab? Find tips on how to help maximise your email delivery, when newsletters land in the Promotions tab.
Is it possible to get around the login system using incognito mode, or disabling JavaScript? Ghost's access levels are set on the server, which means that your content is fully protected.
Where can I find my FirstPromoter referral tracking ID? Read more on finding your FirstPromoter referral tracking ID.
Is protected content indexed by search engines? URLs with protected content are available to be indexed, but protected content can't be accessed or crawled.
Can I use embeds in email newsletters? Most modern email clients disable dynamic embeds for security, find out how to work around this.
Can I disable memberships on my site? Yes! If you don't want to use the membership feature in Ghost, it can be disabled in Ghost Admin.
Media file size limits Learn more about the file size limits for media uploads depending on your Ghost(Pro) plan.
Custom sending domains Customize the from-address of your emails by configuring a custom sending domain for newsletters sent from your publication.
Why is my member’s email disabled? Ghost helps to keep your email list clean by automatically disabling accounts that can no longer receive emails.
What should I do if my member is not receiving emails? Follow these steps to troubleshoot delivery issues, and help point members to the most common solutions.
Do I need to add a cookie notice to my site? Read more on how to implement a cookie consent notice on your publication if required.
Manage your Ghost(Pro) subscription How to manage your plan, billing information and invoices for a Ghost(Pro) subscription.
Installing a theme This is where the magic happens! Upload a theme and instantly give your site a facelift.
What permissions do staff users have? Find out how to manage staff user roles, delete and suspend users, or transfer the owner user.