Ghost

What happens when a member payment fails?

When a member's subscription renewal fails, what happens next will vary based on your Stripe account retry settings.

How do I pause member subscriptions?

Paid member subscriptions can be paused temporarily, or indefinitely, directly from within your Stripe account connected to your Ghost site.

How do I cancel member subscriptions

Member subscriptions can be cancelled immediately from within your Stripe account, or cancelled at the end of the member's billing cycle within Ghost Admin.

How do I send receipts to my paid members?

You can enable sending automated receipts to your paid members, by managing your customer email settings in Stripe.

How do I send renewal reminders to my paid members?

You can enable sending renewal reminders to your paid members, directly within your Stripe account.

Stripe Tax Integration (Beta)

Stripe Tax allows you to automatically calculate and collect tax when your subscribers checkout for paid membership.

Tips & Donations

Enabling Tips & Donations in Ghost gives your readers an

Tips & donations

When creating tipjars or payment links in Ghost, you are

What are TK reminders?

The TK Reminder feature in Ghost allows you to insert a reminder, to come back to a specific section within your content to continue editing.

Additional payment methods (beta)

By default Ghost supports payments from members via Credit Card,

Where can I find my RSS feed?

Ghost generates RSS feeds automatically, for various areas of your publication.

Squarespace domain setup

Learn how to setup a custom domain with Ghost(Pro) and Squarespace

How do I import my data from Mailchimp?

You can easily migrate your subscribers from Mailchimp to Ghost using the Mailchimp migrator tool.

How do I import my data from Medium?

You can easily migrate your posts and subscribers from Medium to Ghost using the Medium migrator tool.

Can I run a headless site with Ghost(Pro)?

Ghost(Pro) can be used as a Headless CMS with other third-party front-end frameworks, such as NextJS, Gatsby and more.

Keyboard shortcuts

A list of available keyboard shortcuts can be found in

Recommendations

Ghost supports cross-promotion for publishers via the Recommendation beta feature

Ghost Bookmarker

The Ghost Bookmarker is a browser extension for Chrome &

How do I disable the feature image and title of a page?

It's possible to hide the feature image and

How do I reset or change my password?

Passwords can be changed from within a staff user profile, or reset directly from the Ghost Admin login area.

How do I login to Ghost Admin?

Read more on the two different ways you can access the Ghost Admin area of your site.

Can I use more than one domain with my site?

Ghost(Pro) sites support using one custom domain, though other domains can be redirected via your domain provider.

Embeddable signup forms

Yes! You can create custom embeddable signup forms, that can be used anywhere on the web.

How do I import my data from Substack?

You can easily migrate your posts and subscribers from Substack to Ghost using the Substack migrator tool.

SEO in Ghost

When you publish your content with Ghost, many of the

Deliverability tips

Email newsletters are a fantastic distribution mechanism for content. But

Tags

Ghost has a flexible tagging system, which can be used

Organizing content

Ghost Admin provides a clean and clutter-free environment to manage

Setting up email newsletters

To enable newsletters for your publication, navigate to Settings → Email

Announcement bar

The announcement bar feature in Ghost allows you to add

Setting up your site

After creating your publication and selecting a theme, there are

Intro to the editor

Ghost has a powerful visual editor with familiar formatting options.

The Ghost Manual

Ghost is a powerful, open-source publishing platform that enables you

Setting up members

Ghost's membership functionality allows you to build a

Member impersonation

The member impersonate feature allows you to log in as

Welcome pages

👋Give a warm welcome to new members with custom welcome

Complimentary plans

Give any reader access to paid content by creating a

Posts

Posts can be used to create articles, tutorials, reviews, personal

Redirects

Ghost includes support for implementing URL redirects through the use

How do I build a custom homepage?

Ghost supports creating a custom homepage, though it requires custom development to achieve.

Can I use Ghost for Ecommerce?

You can sell products on your Ghost site, however, Ghost is primarily a platform to create, publish and email content to your audience.

Does Ghost automatically back up my data?

Ghost(Pro) is a managed service so you don't need to worry about data backups — but you can export your data anytime!

Can Ghost help me write code and customize my theme?

While we aren't able to write code for you, there are other options available for customizing themes.

How do I send a welcome email to new members?

Read more on how to create a customized member signup experience.

How do I turn off auto-renew for my Ghost(Pro) subscription?

You need to have an active subscription for your site and account to keep your site online.

Can I pause my Ghost(Pro) subscription and publication?

An active subscription is required to keep your site online, but you can cancel your account any time.

Public previews

The public preview card can be used on any post,

Customize Portal

The most important step towards turning your Ghost publication into

Updating links in newsletters

Ghost makes it possible to edit any link contained in

How do I update an official theme to the latest version?

Update any official Ghost theme to the latest version in just a few clicks.

Delivering emails to your audience

Connect with your audience and keep them informed when you

Member management

🧍Manage, track, moderate, and support your members with ease using

Does Ghost(Pro) support other CDN providers?

Using other CDNs on top of Ghost(Pro) infrastructure is not supported.

Does Ghost(Pro) provide SSH/FTP access?

Find out how to upload third-party code without needing direct FTP/SSH access.

Do you offer student, open source developer, or non-profit discounts?

We offer a 20% discount on all Ghost(Pro) plans if you subscribe annually.

How are members and staff users calculated on Ghost(Pro) plans?

Ghost(Pro) plans are determined using two metrics: staff users and members.

How does Ghost comply with GDPR?

Learn more about Ghost(Pro) and GDPR.

Comments

The native comments feature in Ghost allows you to invite

Has Ghost got any funding? What's your business model?

Our business model is to make a product people love and provide world-class infrastructure and management for it.

Can I use Ghost to sell paid courses?

Yes! The Members feature in Ghost allows creators to run a premium subscription business.

Audience feedback

The Audience feedback feature gives your readers the opportunity to

Can I see a list of unconfirmed members emails?

It's not possible to see a list of unconfirmed member email addresses, as Ghost requires double opt-in.

Newsletter template settings

Email newsletters in Ghost are delivered with a beautiful, customizable

My member isn't receiving signup emails, what should I do?

Read more on steps you can take to support your members who aren't receiving sign up emails.

Why does my email go to the promotions tab?

Find tips on how to help maximise your email delivery, when newsletters land in the Promotions tab.

Is it possible to get around the login system using incognito mode, or disabling JavaScript?

Ghost's access levels are set on the server, which means that your content is fully protected.

Are there any transaction fees?

Yes, really! Ghost charges 0% transaction fees.

Where can I find my FirstPromoter referral tracking ID?

Read more on finding your FirstPromoter referral tracking ID.

Pages

Unlike posts, pages in Ghost can be used to serve

Is protected content indexed by search engines?

URLs with protected content are available to be indexed, but protected content can't be accessed or crawled.

Import members

Ghost allows you to import your existing audience in an

Can you describe your security and data practices?

Ghost(Pro) security and data practices explained.

Can I use embeds in email newsletters?

Most modern email clients disable dynamic embeds for security, find out how to work around this.

Can I disable memberships on my site?

Yes! If you don't want to use the membership feature in Ghost, it can be disabled in Ghost Admin.

Markdown guide

The Ghost editor automatically parses any Markdown typed in directly,

How do I improve my email deliverability?

If you're using Ghost(Pro), email delivery is

Media file size limits

Learn more about the file size limits for media uploads depending on your Ghost(Pro) plan.

Custom sending domains

Customize the from-address of your emails by configuring a custom sending domain for newsletters sent from your publication.

Connecting Stripe

If you intend to use Ghost to take payments from

Create paid tiers

Ghost allows you to offer multiple membership products, each with

Free trials

Offering free trials to your members is a great way

Creating discount and trial offers

The offers system in Ghost allows you to convert more

How to use Apple Pay with Ghost

Apple Pay is a contactless payment option supported by Stripe.

Publishing and scheduling

Previewing, publishing and scheduling content is accessed from the top

How to use Google Pay with Ghost

Google Pay is a popular contactless payment option that is

Preparing posts for publishing

The post settings menu in the editor allows you to

Integrations

Ghost is a flexible platform that provides multiple methods of

Creating reusable snippets

Snippets allow any staff user to reuse content and cards

How to create protected content

Publish your creative work to the right people and run

Editor cards

Jump to a card * Images * Markdown * HTML * Gallery * Divider * Bookmark

Why is my member’s email disabled?

Ghost helps to keep your email list clean by automatically disabling accounts that can no longer receive emails.

What should I do if my member is not receiving emails?

Follow these steps to troubleshoot delivery issues, and help point members to the most common solutions.

Do I need to add a cookie notice to my site?

Read more on how to implement a cookie consent notice on your publication if required.

Design settings

You may be wondering how to customize the look and

History log

The history log allows you to view staff user events

Manage your Ghost(Pro) subscription

How to manage your plan, billing information and invoices for a Ghost(Pro) subscription.

Installing a theme

This is where the magic happens! Upload a theme and instantly give your site a facelift.

Setting up website analytics

Ghost has native analytics and an informative dashboard with quick

Creating custom sources

Ghost records member sources so you can understand where your

What permissions do staff users have?

Find out how to manage staff user roles, delete and suspend users, or transfer the owner user.