Concierge migration.

Switch to Ghost, with help from our concierge team. We'll help migrate your content, newsletters, members and payments. For free.

If you're running an existing publication on another platform and you'd like to move to Ghost, our team may be able to help.

We can provide specialist consulting on getting the most out of Ghost and migrating your content, payments, and subscribers.

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💡 Have you tried our Substack importer?

💡 Have you tried our Medium importer?

💡 Have you tried our WordPress importer?

💡 Have you tried our Squarespace importer?

“It has now been one year since I quit my full-time job to go all in on Tangle. Today, we have 5,500+ paying subscribers & roughly $850,000 in gross yearly revenue ... it’s the best paying job I’ve ever had.”

— Isaac Saul, Tangle

Meet the concierge team.

Ghost is managed by a group of people with a real world experience of building and running some of the world's most successful online publications. Our team has been there, seen it, done it, and learned all the difficult lessons that come with growing a modern media organisation.

Alex — VP, Partnerships

Alex ran strategic news partnerships at Facebook after a decade of work in the media industry with a focus on local news. Today Alex runs our publisher partnerships at Ghost, and leads our work alongside Google News Initiative.

Peter — VP, Product

Peter served as VP of Product at The Information, where he oversaw the growth of one of the world's most successful subscription-based modern media organizations from inception, to tens of thousands of paying subscribers.

Paul — Solutions Engineer

Paul is a highly skilled software engineer with over 15 years of experience. Having worked with Ghost since its inception, he leads engineering for all customer data migrations and customization solutions.

Real quotes.

What people say about their migration experience.

The switch to Ghost was such a smooth process and their folks were super helpful with any questions I had. The latest update has made the Ghost dashboard even more comprehensive too.

Bill Kuchman
Bill Kuchman theomnicosm.com

Switching to Ghost was one of the smartest moves our feminist, independent, worker-owned media collective has made! The Concierge service was incredible and we're already seeing growth and more reader engagement.

SS
S.e. Smith the-flytrap.ghost.io

Switching to Ghost was the best decision IOCO made for our readers and our team of 60 authors. The platform's usability is unmatched—clean, fast, and intuitive. Migrating over 12,000 posts from WordPress was a complex task, but the Ghost team supported us every step of the way, making the transition smooth and efficient. We couldn’t be happier with the result.

Daniel Jarosch
Daniel Jarosch ioco.de

Concierge FAQ.

Looking for more info? Here are some things we're commonly asked

How much does the Concierge program cost?

There’s no charge for a Concierge project—we just ask that you commit to running on Ghost(Pro) by taking out an annual hosting subscription for your first year before we start the project.

Am I eligible for the Ghost(Pro) Concierge service?

Concierge helps existing websites move to Ghost. Your site may have been running for over a decade, or it might be early days, but you’ll have an existing website or email newsletter, and an established audience too. You’ll be comfortable investing for a year on the Creator, Business, or Team plan.

What help should I expect?

Our aim is to deliver high-impact support so that you can hit the ground running with Ghost. The package of support provided varies from project to project but typically includes:

  • Migration of your existing content, to make the move as smooth as possible for your readers
  • Migration of members & subscribers, for a seamless move of your business to its new home on Ghost
  • Priority support, so that you get fast answers to questions during the first few weeks
  • Guidance on building a successful content business using Ghost
  • Working with your in-house developers or contracted Ghost Expert if required

Will my application be accepted?

We’re a small team, but we’re committed to helping all eligible projects. If your project is eligible we’ll reach out to discuss your needs, confirm what we can offer, and suggest a timeline.

If we feel we can’t make an impact on your project, we’ll let you know straight away, and ensure you have access to all the resources you’ll need to be successful.

What platforms can you migrate?

We have a wealth of experience migrating sites from platforms like Substack, WordPress, and Medium. However, there are some platforms which we cannot migrate from. Tell us what you’re using today and we’ll let you know what is possible, or you can read more about specific platforms in the technical documentation.